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3 Things That Should Not Be On Your Resume

Resumes are living documents. Our resumes allow us the opportunity to tell our professional story; who we are and the various experiences that make us uniquely qualified for a particular job; they are our preliminary introduction to potential employers. Therefore, cultivating your resume is arguably the most vital part of the interview process. That is to say, on one page, we must accurately convey our expertise, trainability, and relevant experience. There are, of course, many

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Training is Important to Employee Satisfaction

Training is Important to Employee Satisfaction From top-level CEOs to middle managers, everyone who supervises a staff knows that employee satisfaction and engagement are crucial to a company’s success.  There are several factors that contribute to a worker’s feeling of being satisfied.  Some of those factors, such as the overall tone of a company culture, can be complicated to address and challenging to change.  Providing employees with training opportunities is both straightforward and universally recognized

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OSHA’s New Position On Post-Incident Drug Testing and Safety Incentive Programs

On Oct. 11, 2018, the Occupational Health and Safety Administration (OSHA) sent a Standard Interpretation Memorandum to its regional administrators and to state plan designees clarifying its position on post-incident drug tests and safety incentive programs. According to the memo, such tests and programs are permitted if properly written and implemented. Background Federal law and OSHA regulations prohibit retaliation against employees for reporting work-related injuries and illnesses. In May 2016, OSHA published a final rule interpreting the

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4 Ways to Leverage Positive Psychology at Work

4 Ways to Leverage Positive Psychology at Work  By Lynne Levy   How many of us love going to work? How many of us find joy in our work? The reality is we spend more than half our waking hours at work. How can we cultivate a state of positivity and wellbeing? When you think about positive emotions, what comes to mind? Positive emotions can be high-energy states, such as joy or elevation or lower-energy

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Three reasons why it is important to assess a job candidate’s abilities

Three reasons why it is important to assess a job candidate’s abilities Given the costs associated with recruiting, which can be “astronomical,”(1) and the significant role that employees play in the health and success of a company, finding the right hire is of critical importance. It can be challenging to find the perfect fit for your vacancy, however.  Conventional methods of resume evaluation and interviewing are not always enough to determine if a candidate’s qualifications

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You Can’t Have Great Customer Experience Without Great Employee Experience 

You Can’t Have Great Customer Experience Without Great Employee Experience  By Megan Burns Companies are investing millions to improve customer experience (CX). They think it’s the best way (sometimes the only way) to attract and retain customers in a competitive market. But I’ve worked with hundreds of CX teams over the last 12 years and noticed a problem – HR is rarely part of the conversation. You can’t have great customer experience without great employee experience

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How do you talk to your boss about career development?

How do you talk to your boss about career development? Wherever you may be on the trajectory of your career path, there is a strong likelihood that you have a hope of advancement or expansion of your work responsibilities.  You may even simply possess a desire for a change in your professional landscape, a lateral move that can provide you with new challenges and experiences. As revealed by countless studies about employee satisfaction and goals,

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Introverted? Here’s How to Ace an Interview

  Interview tips for Introverts Interviewing brings to mind phrases like “putting yourself out there,” “networking,” and “win them over.” Many of these phrases are like nails on a chalkboard to an introvert. The idea of walking into a room of strangers, talking about yourself and having to answer several questions that you can’t fully prepare for can make anyone nervous, but for an introvert, the task can seem impossible. Here’s what we know about

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I-9 Audits On The Rise

I-9 Audits On The Rise  By Laner Muchin, Ltd. In July 2018, the U.S. Immigration and Customs Enforcement (ICE) announced that in the last six months, it issued 5,200 notices of inspection to employers in the U.S. in order to audit their Form I-9 Employment Eligibility Verification documents. This is a significant increase compared to only 1,360 audits initiated in all of the last fiscal year, which is consistent with a 2017 announcement by then-acting

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Employee Engagement Outside of the Office

Employee Engagement Outside of the Office Too often companies fall short with engaging their employees because they forget that, in many ways, it is external influences that affect their performance. Instead of creating employee models centered on the work experience, employers should be focusing on the employees themselves. What happens before and after the workday should be equally important to employers as they consider what happens during the day, as behaviors outside of the office

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