Looking for a better opportunity, Nick chose OnStaff to make a career change. Nick started at TRMI as a production associate, quickly excelled and was hired in. Upon hire in, Nick was promoted to assistant Team Leader. Nick is now the Team Leader of the Quality department at TRMI. OnStaff opened the door, and Nick prospered!
Total Quality Staffing™
Total Quality Staffing™ is the philosophy that OnStaff USA lives by. It is a series of steps which we utilize to ensure that our clients are 100% satisfied with the employees and customer service we provide.
It includes but is not limited to:
|Wake-up calls to employees on their first day of assignment||End of day calls to employees after their first day of assignment|
|End of sick day calls to get employee’s status||Ongoing employee retention program|
|0% payroll errors||30-minute response to job orders guarantee|
OnStaff USA guarantees staffing satisfaction. If within the first twelve hours of an assignment an employer determines for any reason that an employee is not working out the employer will not be charged for those hours. Additionally, we will start the replacement process as soon as we are notified, typically having another qualified employee ready to start the assignment by the next day.
They took the time to know my needs and expectations. They have spent a lot of time building a strong partnership with our company.
S.D., Operations Manager, National Manufacturer
Our needs are unique and OnStaff USA has nailed that down.
A.H., Distribution Manager, Medical Manufacture
Professional, hard-working, committed – every employee that I have worked with has always been very professional. We have a huge demand for OnStaff USA to find a large quantity of employees for many different departments and we are always looking for the position to be filled ASAP. Then often work late hours or weekend to meet our objectives.
B.W., Plant Manager, Food Industry
If I wasn’t working with OnStaff USA, my job would be much harder. It’s the kind of service that makes working with OnStaff USA such a rewarding experience.
B.W., Human Resource Manager, Medical Manufacturer
Reliable, honest, resourceful. These words fit OnStaff USA.
C.C., Plant Manager, National Manufacturer
Bringing in the right candidate is the key to lower turnover, higher productivity and higher customer satisfaction. We place the highest priority on bringing in the best, and that all starts with OnStaff USA’s applicant screening process.
J.A., Manager, Industrial Supplier