Customer Service

How to Deal with an Angry Customer

It is a business fact: from time to time an angry, irate customer will come through the door to vent and complain. Whatever the reason the goal is always to keep calm, listen and give the best possible resolution. It will not be an easy fix but you still have to make sure that you will be delivering the best possible customer service. What you do in the next moments with an irate customer at

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